My bill is wrong?

Of course we’ll do our best to make sure there are never any problems with your bill, and if something does go wrong, we’ll probably spot it right away. Then our team will focus on putting it right before you even notice it.

However, if you’re certain something’s wrong with your bill, or it doesn’t add up to what you were expecting, please give us a call. You will need to provide your up to date meter readings, we will recalculate your usage and update your bills in the next month.