The Economy Energy Warm Home Discount Scheme 2017-2018 has now been closed for Broader Group customers. We have helped as many customers as we could.

If you have already applied, and were successful in your application, and have completed any verification of evidence we may require, we will make payments to you by 31st March 2018.

Please keep an eye out the email account which you provided for updates on your application status.

Core Group Customers

If you or your partner were in receipt of Pension Credit Guarantee Credit on 9th July 2017, and were supplied electricity from a participating supplier (such as Economy Energy), you will receive a letter directly from the Department of Work and Pension in Autumn. Payments will be made by 31st March 2018.

If you haven’t received a letter by 1st December 2017, please contact the Warm Home Discount Scheme Helpline on 0345 603 9439, Monday to Friday, 8:30am to 4:30pm. This helpline is for Pension Credit Guarantee Credit customers only. Any other queries regrettably cannot be answered on this number. 

Reducing Energy Costs

For further ways on reducing your energy costs, please click here.

If you own, or privately rent your home, we are offering Free Cavity Wall Insulation to customers*. Click here for more details. 

* Subject to T&Cs, survey and suitability for cavity wall insulation.