The Economy Energy Warm Home Discount Scheme 2017-2018 has now been closed for Broader Group customers. We have helped as many customers as we could.

If you have already applied, and were successful in your application, and have completed any verification of evidence we may require, we will make payments to you by 31st March 2018.

Please keep an eye out the email account which you provided for updates on your application status.

Please see further down the page for details on registering your interest for the scheme for 2018-19.

Core Group Customers

If you or your partner were in receipt of Pension Credit Guarantee Credit on 9th July 2017, and were supplied electricity from a participating supplier (such as Economy Energy), you will receive a letter directly from the Department of Work and Pension in Autumn. Payments will be made by 31st March 2018.

If you haven’t received a letter by 1st December 2017, please contact the Warm Home Discount Scheme Helpline on 0345 603 9439, Monday to Friday, 8:30am to 4:30pm. This helpline is for Pension Credit Guarantee Credit customers only. Any other queries regrettably cannot be answered on this number. 

Reducing Energy Costs

For further ways on reducing your energy costs, please click here.

If you own, or privately rent your home, we are offering Free Cavity Wall Insulation to customers*. Click here for more details. 

* Subject to T&Cs, survey and suitability for cavity wall insulation.

Warm Home Discount 2018 - 19

Whilst we await further information from OFGEM for the next Scheme Year, you can register your interest*** by completing the registration form on the link below. By doing so, you are ensuring that you are amongst the first group of customers contacted when the Warm Home Discount Scheme opens. We will contact you on the details you provide in 2018 when we open the scheme, with further details and information on how to apply.

Register your interest


Warm Home Discount


***Registering your interest does not guarantee acceptance, eligibility or award of Warm Home Discount. The Warm Home Discount is due to come to an end on 31st March 2018. Energy Suppliers have not yet had confirmation of the new scheme, and this is subject to consultation and legislation. Dependent on the new WHD scheme guidelines, Economy Energy do not guarantee all registrants for the next scheme year will be contacted or payments made, but this registration is open in good faith. When registrants are notified, the scheme rules for that year will be announced, and registrants will be required to qualify,apply and meet any requirements for the new scheme.