We are delighted to say that Ofgem has selected OVO to take over the supply of energy to Economy Energy customers.

OVO Energy and Boost (OVO Energy’s PAYG service) will be in touch soon with details of how your account will transfer across.

In the meantime, sit tight and wait for further details. It is best not to change to another supplier during this time as it may delay your switch.

If you have a prepayment meter you should continue to top up in exactly the same way as you did before to make sure your energy supply stays on at your property.

You can top up at any Paypoint, at the same locations you always have and you can keep using the same key and card.

If you have a smart meter, you can continue to top up using the app.

If your gas or electricity supply goes off, top up as normal as soon as you can to get back up and running. If it still won’t come back on, and you get an error message on your meter display, please get in touch on 0330 102 7428. This is a dedicated number for Economy Energy customers.

NOTICE FOR CUSTOMERS

Economy Energy Trading Limited ("Economy Energy") has ceased to trade and Ofgem, the energy regulator, has appointed OVO Energy as the new energy supplier for any existing Economy Energy customers with effect from 12 January 2019.

Amounts owed to Economy Energy

Eddie Williams, Jonathan Roden and Stuart Preston of Grant Thornton UK LLP were appointed as joint administrators of Economy Energy on 14 January 2019.

The joint administrators have retained a number of Economy Energy employees to assist with the Administration process, including the final reconciliation of customer accounts and collection of outstanding debts. You may therefore be contacted directly by Economy Energy staff either by telephone or email in due course.

All amounts owed to Economy Energy relating to energy supplies prior to 12 January 2019 remain due and payable.

Your transfer to OVO Energy

For any queries in relation to your transfer to OVO Energy please visit one of the following links:

https://www.ofgem.gov.uk/publications-and-updates/economy-energy-customers-your-questions-new-supplier-ovo-energy.

Credit/ customers: https://www.ovoenergy.com/economy-energy

Prepayment customers: https://www.boostpower.co.uk/economy-energy

The affairs, business and property of Economy Energy Trading Limited are being managed by Eddie Williams, Jon Roden and Stuart Preston, appointed as joint administrators on 14 January 2019.  The joint administrators act as agents of the Company and without personal liability. Eddie Williams and Jon Roden are authorised by the Institute of Chartered Accountants in England and Wales to act as an insolvency practitioners and Stuart Preston is authorised by the Insolvency Practitioners Association to act as insolvency practitioner. The joint administrators are bound by the Insolvency Code of Ethics which can be found at: https://www.gov.uk/government/publications/insolvency-practitioner-code-of-ethics.