Economy Energy has introduced PayPoint’s fully integrated platform, MultiPay, to its customers. The platform allows people to make payments via app, online, text message, phone or at over 29,000 local stores.
MultiPay comes as part of Economy Energy’s commitment to enhancing the customer experience and increasing flexibility, allowing people to pay for their energy in the way that best suits them.
Marc Brook, Head of Smart at Economy Energy, commented: “We are committed to delivering the best possible experience and central to this is providing a range of different payment options for customers. "PayPoint’s MultiPay platform has enabled us to further enhance the service we offer, bringing convenience and simplicity to our customers in how they pay and interact with us.”
Economy Energy is one of over 20 independent energy suppliers set up to challenge the market and offer more affordable prices than the Big Six. Since it was formed five years ago it has saved customers well over £10million on their gas and electricity bills and now provides gas and electricity to over 250,000 customers across the country.