How will the in-home display let me know I’ve nearly reached my minimum credit level?

When your credit has nearly run out, your in-home display will display a message on the main menu screen, warning you that you’ll go off supply soon, and prompting you to activate your emergency credit.

If you’re in your gas or electricity ‘Account info’ screen on the in-home display, you’ll also be alerted by the lights on the top of in-home display. There are two sets: electricity on the left and gas on the right.

If one of them turns orange, your credit for that fuel is getting low. If it’s red, you really need to top up straight away.