What happens if I run out of credit in the middle of the night, or on a bank holiday?

We know that sometimes it’s hard to get to a PayPoint, so there are certain times when your meter won’t cut off, even if you’ve used up all your emergency credit.

If you run out of credit after 4pm weekdays, your electricity will not go off until 10am Monday the next day. If you run out after 4pm Friday, your electricity will not go off until 10am Monday, or Tuesday if it’s an English/Welsh bank holiday.