Prepayment gas and electricity meters are topped up with either a key or a card. As an Economy Energy customer, you’ll be provided with a key to top up your electricity meter and a card to top up your gas meter.

You can take your gas card or electricity key to any PayPoint to top up. Simply tell the shop assistant how much you’d like to top up, and they’ll load your credit onto the key or card once you’ve paid. When you’re back home, just insert your key or card into the relevant meter to add the amount of credit you’ve paid for.