What are the charges to transfer from prepayment to credit meter?

If you'd like to transfer from prepayment to credit meter we would need to perform the credit check on your account. If the credit check is passed the cost of meter exchange will cost £100.

If the credit check comes back as failed there is a £150 security deposit required (which we refund back to you at the point of leaving or after 1 year, whichever occurs first) plus £100 charge to exchange the meter. Total cost of exchange is £250 per meter.

Installation free of charge is available for vulnerable customers registered on priority services. The waiving of potential charges will be assessed with discretion and require managerial sign off on a case by case basis.

To perform a credit check we'd need the following details from you:
• Your full name
• Your date of birth
• Your address history for the last 3 years
• Your permission to perform the credit check
• Your Economy Energy account number