Can I pay my bill using my account?

Yes, you can make a payment using my account anytime. On your dashboard and the left hand side panel you’ll see gas and electricity balance tabs. Below you’ll see ‘make a payment’ tab, click on it, add the amount you’d like to pay and click make a payment button on the right. You will then be taken through secure Worldpay portal. You’ll need to add your bank card details same as any online payment you’ll make elsewhere. When the payment’s gone through you’ll get an email receipt with the confirmation.