What can I use My Account for?

You can use 'My Account' whenever you like – 24/7 – to manage your account online. This means visiting the site to:

  • View and submit your meter readings
  • View your balance
  • Pay a bill
  • View your payment history
  • View your statements
  • Change your direct debit payment day
  • Update your contact details
  • Request a replacement top up key/card
  • Notify us that you’re moving home