What are MPAN and MPRN numbers?

I’m moving home. What do I need to do?

If Economy Energy supply your new home

Why has my previous energy supplier objected to my switch to Economy Energy?

Money Problems

If you’re finding it difficult to top up

Credit checking

I've moved into a new property and there's debt on the meter? Can you help?

My meter screen is blank. What should I do?

My meter is showing battery fail error. What should I do?

How do I know if I am on the right tariff?

What are your opening hours?

I’ve switched to Economy Energy recently. Can I still cancel?

I still haven’t received my welcome pack?

If you’re not happy with our service

How should I prepare for the winter?

Where can I find a PayPoint?

Do you offer a warm home discount?

Power cut or smell gas?

What are the advantages and disadvantages of prepayment meters?

How do I find out what my Account Number is?

The account holder has passed away

What is the Priority Services Register?

Who is eligible to join the Priority Services Register?

Can I apply for Priority Services Register on behalf of someone else?

How can I apply to be on the Priority Services Register?

Why would we visit your home?

What to look out for when we send someone to your house

Can I set up a password on my account?

Where can I get an impartial advice?