Our services

Outstanding customer service

We have highly trained staff in our Customer Service Centre to ensure that you receive the best level of customer service possible.

The Customer Service Centre team is continuously monitored to ensure that consistent outstanding customer service is maintained. To support this, we aim to answer all our calls within 60 seconds.

To experience this for yourself and for more information about how to switch to Economy Energy, call 0333 103 9053 (calls charged at your standard network rate).

Our standards of service and other information

To find out more about our standards of service and other information relating to our energy services, see below: