For many customers, a prepayment meter is an ideal way to budget, as you are charged on a ‘pay as you go’ basis.
If you would like to move from a prepayment meter to a credit meter, then we’ll do what we can to help you. You will need to follow these steps:
Sometimes there may be reasons why it isn’t safe or practical for you to have a prepayment meter. If this is the case, we’ll talk to you to make sure it’s safe for you to have a credit meter before making a decision.
For more information please call us on 0333 103 9053 (calls charged at your standard network rate) and we will be happy to discuss how we can help you.