How to get a credit meter

For many customers, a prepayment meter is an ideal way to budget, as you are charged on a ‘pay as you go’ basis.

If you would like to move from a prepayment meter to a credit meter, then we’ll do what we can to help you. You will need to follow these steps:

  1. Get permission if needed to switch meter types
  2. Have no debt on your account
  3. Pass a credit check
  4. Pay for the meter exchange, before booking the appointment, to cover labour costs

Sometimes there may be reasons why it isn’t safe or practical for you to have a prepayment meter. If this is the case, we’ll talk to you to make sure it’s safe for you to have a credit meter before making a decision.

For more information please call us on 0333 103 9053 (calls charged at your standard network rate) and we will be happy to discuss how we can help you.

What are the advantages of credit meters?

  • Credit meters can be cheaper than prepayment meters (but at Economy Energy, credit meters and prepayment meters charge the same low rate).
  • Credit meters are common, so most people know how to use them.
  • Energy supply from a credit meter is constant (unless there are technical problems).
  • Customers using credit meters can provide accurate readings, if they believe a reading is wrong.

What are the disadvantages of credit meters?

  • Bills are usually only estimated, so you may be paying for more than you’re using (unless you provide regular meter readings).
  • You will need to budget over a longer period of time if you’re using a credit meter, compared to a prepayment meter — which could mean it’ll be easier to fall into debt.
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