Welcome to
Economy Energy

At Economy Energy, we love low prices for electricity and gas — we know you do too. It’s why we keep things simple, with three low-cost tariffs: Evergreen, Economy and Direct Saver.

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About us

Who we are

Economy Energy is a British energy supplier, proudly based in Coventry.

We have three low-cost tariffs - Economy, Evergreen and Direct Saver.

Give our friendly Customer Service Centre a call on 024 77 767 296 (calls charged at your standard network rate) to find out more about Economy Energy.

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Products and services

For your home

At Economy Energy, we love low prices for electricity and gas - we know you do too. It's why we keep things simple with three low-cost tariffs:

Economy Tariff

Our Economy tariff is a contract with prices fixed for 12 months and includes a zero-standing charge for prepayment electricity customers. Prepayment gas customers can benefit from a new RTI service.

Evergreen Tariff

Our Evergreen tariff is a rolling, month-by-month variable rate tariff — there’s no contract and you can leave at any time, without paying an exit fee.

Direct Saver

Our Direct Saver tariff is a 12-month, fixed-rate contract and is payable by monthly Direct Debit.

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Products and services

For your business

Economy Energy was established in 2012 as an independent gas and electricity supplier to combat the trend of overcharging customers. Fuel poverty is a growing concern and an area we directly address.

We offer customers competitive rates on their energy bills, due to low overheads. We believe in treating our customers fairly, offering value for money and quality service.

We have solutions for landlords and letting agents, social housing and housing associations, and other partners; as well as exciting renewable energy projects.

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Energy Saving

Energy saving tips

You don’t have to spend lots of money to save lots of money, so we’ve put together a few tips that’ll make a positive difference to your pocket:

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  • Switch off or unplug any appliances you’re not using. If they have a stand-by light, a display or are hot to the touch, they’ll be using energy just by being plugged in.
  • Empty your vacuum cleaner regularly, it uses less energy when its empty.
  • Set your fridge at around 3C to 5C and your freezer at -18C; the lower the temperature, the more it costs. Defrost your freezer regularly .
  • Washing machines usually have a ‘half load’ option for smaller loads. Try washing at a low temperature too.
  • Only fill the kettle with the amount of water you need to use.

Did you know?

Using a large hob for a small pan wastes energy. If your cooker has a small ring, use a small pan. If you try and heat a large pan on the small ring, you’re more likely to end up heating for longer than saving any money or energy.

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Happy to spend a little for even more savings?

  • Invest in a timer device, so you’re only using energy when you need to
  • Draught-proof doors or buy draft excluders, which can make a huge difference in the winter and help keep your bills down

For more energy saving tips, call us on 024 77 767 296

Further advice

Call our friendly team on 024 77 767 296 or take a look at some of these great energy-saving sites:

Contact Us

Call us

For account queries and emergency off-supply problems, call our friendly Customer Service Centre on:

024 77 767 296

We’re open Monday to Friday from to and Saturday from to (calls charged at your standard network rate).

Pop in or write to us

If you want to pop in or write to us, it’s:

Customer Services Manager
Economy Energy, Friars House, Manor House Drive, Coventry, CV1 2TE

Help & Support

Latest updates

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09 December 2015: Changes to Friendly Credit times and Emergency Credit

To make things easier for our prepayment electricity customers, we're extending our electricity Friendly Credit times to give you more time to top-up.

From now on, if your emergency credit runs out after 6pm Monday to Friday, your electricity will not go off until 9am the next working day - something we call Friendly Credit. We've also extended Friendly Credit times to the whole weekend, so if your emergency credit runs out after 6pm on a Friday, your electricity should not go off until 9am on a Monday morning (or 9am on a Tuesday morning for bank holidays).

We've also increased emergency credit for gas prepayment customers from £5 to £10 for the winter period.

However, please note that you will have to pay back the Friendly Credit, Emergency Credit and any Standing Charge (if applicable) on your next top-up before any credit is made available for future energy use. Find out more about Friendly Credit or Emergency Credit in our FAQs.

09 December 2015: Changes to Friendly Credit times and Emergency Credit

To make things easier for our prepayment electricity customers, we're extending our electricity Friendly Credit times to give you more time to top-up. From now on, if your emergency credit runs out after 6pm Monday to Friday, your electricity will not go off until 9am the next working day - something we call Friendly Credit. We've also extended Friendly Credit times to the whole weekend, so if your emergency credit runs out after 6pm on a Friday, your electricity should not go off until 9am o… Read full article

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Latest news

03 July 2015 - Economy Energy welcomes calls for better prepayment energy deals

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Economy Energy is welcoming calls from Citizens Advice for prepayment customers to get a better deal on their electricity and gas.

The Warwickshire-based energy supplier is responding to new analysis from the charity which found people choosing to prepay their energy were paying an average of £226 more per year, than they would on the cheapest online direct debit deals (source: Citizens Advice).

Economy Energy was set up in 2012 to help level the playing field for prepayment customers after recognising many were getting a raw deal from other suppliers, just because they chose to pay upfront for their energy.

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